Incident postmortem SEV-1
Incident
INC-2026-041
Status
Resolved
Authors
D. Kaur, R. Idowu
Reviewed
18 Sep 2026

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A dependency bump raised the payment-provider timeout from two seconds to thirty. When the provider slowed, every stuck request held its connection fifteen times longer and the pool saturated — three lines inside a forty-one file pull request.